6 Week Event Planning Timeline & Toolkit

Urban Village Pubs Support Guide Planning a successful event takes more than a good idea — it takes structure, alignment and the whole team pulling in the same direction. Use this timeline to deliver engaging, profitable, and memorable events. 🗓️ 6 Weeks Before the Event – Strategy & Setup 🎯 Define Your Objective Be clear […]
Collins DMN: The Big Red ‘TAKE’ Button

What does the red TAKE button mean? When you want to assign an enquiry to yourself, click on the red TAKE label and the status will automatically change from a ‘Take’ to ‘In progress’ and your user’s initials will appear in the ‘User’ column. It is important to do this to alert any other users […]
Comp social consumables
To ensure your competitive socialising equipment, such as interactive darts and shuffleboard, remains in top condition, follow this guide for ordering consumables. Darts, Flights, and Stems • Where to Buy: Purchase your dart consumables, including darts, flights, and stems, from 501 Fun’s online store. • Stem Recommendation: Consider replacing the plastic stems with aluminium ones. […]
Create your own – Print and Social
Here is a walkthrough guide to creating and printing your own posters and leaflets, or creating and downloading social media images. Poster & Leaflet Design 1. Login to the Print toolkit and navigate to the ‘Create your own’ section. Tap the product you are looking to design (poster or leaflet). 2. Fill in the forms […]
How to Order Print From UYR
2. This will display the available items. Tap on an item to configure and order. 3. Some items are static and only require selecting paper size e.g. A4 or A1 and ‘adding to basket’. Other items are dynamic, this allows the venue to add site specific information into the poster e.g. Day & time. When […]
How to cancel a promotion if customer is paying with a promotional gift card
Promotional gift cards like the Black Friday and January Gift Cards can not be used in conjunction with any other offer. Therefore, If a customer would like to pay with one of these promotional gift cards and there is a promotion already applied to their bill, you can now cancel the original promotion with the […]
Cocktail Spec Videos
How to process a pre-booked offer
During the online booking process, the customer may be prompted to preorder an offer for a promotional event e.g. Six Nations. The image below is how the offer is displayed to the customer during the booking journey. If a booking contains a pre-order a ‘trolly’ icon will display next to the booking within the diary. […]
Using Gift Cards on Zonal
Using Toggle on Zonal POS Ready to start using Toggle on Zonal POS? Let us walk you through the Zonal interface… Getting started When the Toggle Gift Card module is configured, you’ll see additional buttons on the Pay screen. Pay Screen Three buttons will be added to the Pay screen accessible by all POS Operators: […]